Call us and tell what's wrong with your computer
Our team consists of certified PC technicians with years of experience and extensive IT industry knowledge. They will assist you immediately, right when you call.
Call us toll-free:
- 1-877-291-6858(US & Canada)
We are online 24/7!
Let us connect to your device remotely
It is really easy: our technician will explain you step by step how to join a remote session, or send a link to your email. Afterward, you just open the link and run the program. The software, which we use for remote connections, is Zoho Assist. It is absolutely secure and uses encryption protocols like in online banking and payment transactions. You can verify the security protocol on their website: https://www.zoho.com/assist/faq.html#security
During the remote session, you remain the primary user on your PC and have the ability to close the session at any time.
We work on your computer while you watch
As soon as the remote connection is set up, you can relax, sit back and watch. The technician will run diagnostics and discuss repair options with you. Most problems are usually fixed in less than an hour. We also want to emphasize that before starting any work on your PC, the technician will create a restore point, and you will always be able to return your PC to its initial state. You are covered by a 30-day 100% money-back guarantee in case our team cannot fix the problem you're having.
During the whole session, you can ask questions and give input. We also help you learn about PC care as everything that’s done on your PC is explained. When our technician is done with repair, you can enjoy your well-functioning PC right away.