How Live Assist works
Whenever you get a problem with your computer, call and tell us about it. Our expert technicians start working on your issue immediately. They will guide you through establishing a remote session, step by step. As soon as the remote connection is set up, you can relax, sit back and watch. The technicians will run diagnostics and discuss repair options with you. Most problems are usually fixed in less than an hour. If you want to learn more about the way our live support service works, check out the links below.
Read a detailed description of how Outbyte Live Assist works
Watch a video about Outbyte Live Assist service
Find an answer to your question on ‘Frequently Asked Questions’ page